| Purchase Support |
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FREE Premium support with one (1) business day response time is provided for 60 days from purchase date with valid Registration Key. After this time, you will be required to purchase support. |
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| Software602 support hours are Monday through Friday, 9:30 AM - 5:30 PM (EST). Ask your question online at any
time with our ticket system and receive a response within the guaranteed response time during business hours. Plus, easily keep
track of your support history online. Each paid incident provides assistance for a single technical problem and must be used
within 30 days of the purchase date. |
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Premium Support Incident
This option is perfect for non-business critical issues. Provides one (1) business day response time through the online ticket system.
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$99.95
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Premium Plus Support Incident
This option is for anyone that needs priority service. Provides four (4) business hour response time, call back service, remote access (VNC/RDP) and an assigned senior product specialist.
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$399.95
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| Custom support offers a broad range of business support services including developer support, third party application integration support, remote installation services and others.
For more information about this service, please contact the Software602 Sales Department. |
MON-FRI 9:30 AM - 5:30 PM (EST) | 1-888-468-6602 (US) | 1-904-642-5400 (outside US)
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