| does the support department exist!!!!! |
 Posted by
Malcolm Wilson
on Sunday, May 23, 2010 at 5:18:00 PM (EST)
it seem not..... they don't reply to any tickets
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 Posted by
Support Support
on Thursday, May 27, 2010 at 3:02:00 AM (EST)
Dear Malcolm,
Software602 Support department still exists and we communicate with you via e-mail since 23th May. Is there any other problem?
Regards,
Tomáš Línek
Software602, Inc.
Sales Department
sales@software602.com
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Posted by
Irfan Irfan.y
on Wednesday, June 30, 2010 at 3:11:51 PM (EST)
Does Software602 really exist, we are trying to reach every individual and tried calling every no ther is absolutely no response. Its surprises how can some one not respond to any of the email ids that i have mailed to.
Md.IRfan
m.irfan@mediatrendit.com
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Posted by
Malcolm Wilson
on Wednesday, June 30, 2010 at 3:24:23 PM (EST)
Hi irfan
they do exist, but do take a long time to contact you, and if
you have a problem... even longer
I did get a reply, some indirect help, which in a perverse way did help, but solved the problem mainly myself.
My main problem was a conflict with my anti-virus which I had to unload then load print2pdf then reload the anti-virus...
I still have problems, print2pdf 8 does not like 16bit programs with Vista which my old CAD system is.. and will only allow me to save to A4 not to scale, but I go through a belt and braces system of sending to my old laptop running XP and
print2pdf 8 seems to work ok
Good Luck with getting a reply.... don't hold your breath till then!!!
Malcolm
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Posted by
Irfan Irfan.y
on Wednesday, June 30, 2010 at 3:34:57 PM (EST)
Malcom,
What really surprises me is that i am trying to place orders with them and they arent replying to this or they do not have enough people to do work...
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