| An error has occurred and printing has failed. |
 Posted by
Michael Foley
on Monday, June 02, 2008 at 2:43:39 PM (EST)
I get the follow error when printing via citrix: "An error has occurred and printing has failed." The error happens regardless if its a user or admin logged directly into the server. The program worked when first installed a month ago but stopped working sometime between then and now.
Any suggestions?
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 Posted by
Robert Smith
on Thursday, June 05, 2008 at 9:48:04 AM (EST)
You probably need to reinstall. Uninstall the application then follow the instructions here http://support.software602.com/kb/view.aspx?articleID=1056 and then reinstall.
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Posted by
Michael Foley
on Thursday, June 05, 2008 at 10:01:46 AM (EST)
When reinstalling should I install using change user /install?
This is a citrix environment.
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Posted by
Robert Smith
on Friday, June 13, 2008 at 8:49:00 AM (EST)
You should install it as an administrator, following the instructions in the Citrix guide (check knowledge base)
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