| Changing fonts when printing e-mail messages. |
 Posted by
Michael Hanscom
on Wednesday, November 07, 2007 at 4:23:02 PM (EST)
I have installed the 30-day trial version to evaluate the program. One problem that I have encountered is that when I go to print an HTML based e-mail message, Groupware always changes the fonts in the messages to Arial 12 Point when the message is printed.
This is a very large problem. The printed message does not look anything like the original e-mail. I find this to be a problem do to the requirements of filing correspondence for out projects and ensuring that the printed e-mail message is an actual printout of the original message.
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 Posted by
brandon sturgeon
on Wednesday, November 07, 2007 at 4:53:08 PM (EST)
Hello Michael,
The font family will be changed to monospace in the next build which should be available in a few weeks.
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Posted by
Michael Hanscom
on Thursday, November 08, 2007 at 9:07:22 AM (EST)
Hi Brandon,
Your response doesn't appear to address my concern about the fonts in the printed e-mail changing from the fonts in the original e-mail message. Isn't there a way to preserve the use of the fonts that the writer of the e-mail message intended?
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Posted by
brandon sturgeon
on Thursday, November 08, 2007 at 5:21:39 PM (EST)
The only outstanding issue we currently know about is with the printing of plain-text messages. If you are having a problem with a particular e-mail, please submit a trouble ticket so we can investigate, thanks.
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Posted by
Peter Crown
on Wednesday, November 14, 2007 at 5:21:49 PM (EST)
Plain text e-mail printing is formatted correctly in new build released on November 14, 2007.
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